We're Here to Help

At Ottawa Clothing Atelier, we're committed to providing exceptional customer service. Whether you have a question about your order, need sizing advice, or require assistance with shipping or returns, our dedicated support team is here to assist you.

Customer Support

Email: info.ottawaclothingatelier@gmail.com

We aim to respond to all inquiries within 24–48 business hours. During peak periods or holidays, response times may be slightly longer. We appreciate your patience and understanding.

Before Contacting Us

To help us resolve your inquiry as quickly as possible, please include:

• Your order number (if applicable)
• A detailed description of your question or concern
• Photos, if your inquiry relates to a product issue

Our goal is to make your shopping experience smooth, enjoyable, and worry-free. Every message is handled with care, and we're always happy to assist.

Thank you for choosing Ottawa Clothing Atelier. We truly appreciate your trust and support.